Posts

Posts

  • Arien Young
    Rename files on iOS
    Topic posted 6:04 AM by Arien Young in Forums > SugarSync 2.0 - Feature Request public
    Title:
    Rename files on iOS
    Summary:
    I want to rename files from the iOS apps
    Content:

    I asked about renaming files from the sugarsync apps and was directed to use the web application. This works for now, but I think implementing renaming in the mobile apps isn't a hard thing to do. In fact, I remember this being a feature of the old pre-2.0 iOS apps. Please add this back into the apps.

  • Nuno Merino
    Sharing Location
    Topic posted Yesterday by Nuno Merino in Forums > SugarSync 2.0 - Feature Request public
    Title:
    Sharing Location
    Summary:
    Location of a shared folder
    Content:

    This was the feature that made me change to sugarsync in the first place, but now on SS 2.0 its not working as it was before.

    Everytime i try to choose a location for a shared folder, a already synced folder it doesnt allow me to add the folder, i have to use the following workaround:

    1. Unsync the folder where i want the shared folder (Not remove from SS otherwise you'll have to upload everything back again)

    2. Sync the shared folder to the location i want

    3. Resync the original folder, the one where i put the shared folder

    4. Exclude the shared folder in the "exclude subfolders to sync" (only if you dont want it synced)

     I would really like to sugarsync to allow to add a shared folder within a synced folder and automatically exclude the shared folder from the "exclude subfolders to sync".

    Is this possible?

    Thank you,

    Nuno Merino

     
  • Steve Hasselberg
    Is this Unknown Device from SugarSync?
    Topic posted Yesterday by Steve Hasselberg in Forums > SugarSync 2.0 - Everything Else public
    Title:
    Is this Unknown Device from SugarSync?
    Summary:
    What is root\sscbfs_storlib_bus3?
    Content:

    I noticed an Unknown Device in the Windows 7 Device Manager, three copies of it, actually.  I had no idea what it was and nearly delted it, but decided to do some investigation first.  The hardware ID was root\sscbfs_storlib_bus3 and a search revealed that it was related to SugarSync, I suppose for the virtual drive.

    That's OK if this is true, but I wondered why it was not more obviously labeled so users wouldn't tamper with it.

  • kendepeter _
    SD card use of Sugarsync on mobile phones
    Topic posted May 17, 2013 by kendepeter _ in Forums > SugarSync 2.0 - Mobile public
    Title:
    SD card use of Sugarsync on mobile phones
    Summary:
    Not possible to use external SD card on mobile phone to sync with Sugarsync
    Content:

    Dear Sirs, I have a great proble. I have had earlier an HTC Sensation with an SD card 32 GB and it was no problem at all to sync the foldrs using Sugarsync. I have now a Samsung Galaxy SIII, and there is no way to use the external memory card of the phone, please check what Kangkana wrote me (live chat) few minutes ago.

    chat_agent.png Kangkana: I am sorry. But SugarSync will create that folder in the internal memory of the phone. It is by design. We can't change it as of now. However I will forward your concern to our Product Management Team to come out with a feature to sync to the external SD card.

    I think this a kind of step back (however, I am very happy to use Sugarsync on my computers) because my files are bigger than 20 GB nd now I cannot syncronize it with a brand you mobile phone, which seems to be the market leader one.....

    Hm, very bad... please give me some feedback that you will change this "habit" a.s.a.p.

     

    Thanks a lot,

    bye

    Peter 

     

  • Tim G
    SS uploads whole the file, not only different part
    Topic posted May 17, 2013 by Tim G in Forums > SugarSync 2.0 - Sync / Back-up public
    Title:
    SS uploads whole the file, not only different part
    Content:

    Hi.

    I try to understand why Sugarsync uploads the entire file, not just different part, as Dropbox does.

    For example, I have 5-gb Truecrypt container. I mount it, change small file (10 Kb) within it and unmount container.

    In this case Dropbox uploads only changed 10 Kb. It takes few seconds.

    And SS starts uploading all 5 Gb. And in this case it takes few hours.

    It's terrible for my bandwidth and it wastes my time.



    I like SS, but this feature is a natural horror for me...

  • Javier Sanchez
    file permissions in domain
    Topic posted May 16, 2013 by Javier Sanchez in Forums > SugarSync 2.0 - Sync / Back-up public
    Title:
    file permissions in domain
    Summary:
    Inherit shared folder permissions
    Content:

     

    I have a server with multiple shared folders in SugarSync. These same folders I have shared in the domain of my organization.
     
    When I upload a file from another computer using one of those SugarSync shared folders, that file does not inherit permissions from the folder. As a result, I can only edit that file from the server but not from the other computers in the domain.
     
    Any suggestions to solve this problem?
     
    I am sorry for my bad English.
     
    Thanks.
  • Nicola De Ieso
    Deletion File Issue11
    Topic posted May 16, 2013 by Nicola De Ieso in Forums > SugarSync 2.0 - Sync / Back-up public
    Title:
    Deletion File Issue
    Content:

    There is a issue of deleting files.

    Here how to reproduce the problem:

    1) Make sure you have attached to your sugarsync account almost 2 computers and use the Magic Briefcase or the My SugarSync Folder

    2) Make sure you have both devices with the same files

    3) Try to cancel the file from the Magic Briefcase and delete it permanently and make sure that the other devices are not attached to the Internet

    4) Attach the other devices to the Internet and watch what happens: the file are not deleted but they are uploaded again even if we have deleted them permanently! (crazy thing)

    5) This issue occurs always: for example, if we have two devices, the issue happens even if we delete files from device one or device two

    6) The issue occurs even on new sugarsync's account. I created one new account and the issue has occured

    7) But if I delete the files from the web interface of sugarsync and not directly from the File Explorer, the issue disappear magically.

     

    I don't reach to understand this crazy problem. 

     

    This problems occurs also to you?

  • Welwyn Parish Council Clerk
    Allow "One-way" Sync5
    Topic posted May 16, 2013 by Welwyn Parish Council Clerk in Forums > SugarSync 2.0 - Feature Request public
    Title:
    Allow "One-way" Sync
    Summary:
    So that I can share files with clients automatically- but not have them edit!
    Content:

    I want to share files with my 11 clients so that they "sync" in one direction- ie I produce the documents and they appear on the individuals device so that they can review, but NOT edit them.

    Instead:

    Either they can download each file individually (which I know they won't do!)
    OR

    I need to setup one set of folders for EACH and EVERY one of them!

    It's a simple permissions fix...

  • Jerry, SugarSync Moderator
    Need autosync feature for iOS devices
    Topic posted May 15, 2013 by Jerry, SugarSync Moderator in Forums > SugarSync 2.0 - Feature Request public
    Title:
    Need autosync feature for iOS devices
    Summary:
    An easier, faster way to take photos and have them auto-upload to the cloud
    Content:

    A customer wants to be able to instantly take a photo using his iPhone and the hot-unlock photo option.  It takes too much time when he's trying to catch a smile on his newborn's face to open the SugarSync application and take the photo.  Isn't that the point with this technology, easy, fast and reliable?

  • Adam Hammer
    Sitting on "Connected..."1
    Topic posted May 14, 2013 by Adam Hammer in Forums > SugarSync 2.0 - Sync / Back-up public
    Title:
    Sitting on "Connected..."
    Summary:
    SugarSync stays in the status "Connected..." after startup
    Content:

    SugarSync is currenlty running on 4 systems in a small office. On one of the systems, SugarSync sits at the "Connected..." state after it starts up and scans for changes.  The system tray icon also stays in the transferring state.  However, when I look at file transfers, there are no uploads or downloads pending.

    Are there any logs I can look at to try and figure out where the hangup is occuring? 

    System information:
    Windows 7 64-bit

    SugarSync 2.0.8