It seems that a Linux client would be very popular. 187 people asked for one on Mike's original blog post (http://www.sugarsync.com/blog/2013/04/03/allow-me-to-introduce-myself/). Over 50,000 views on the version 1 SugarSync for Linux feature request from 2010 (http://sugarsync.hivelive.com/posts/d0c3310dff).
Please add a Linux client.
I have thousands of deleted files that I want to remove to free up space. I have been unsuccessful in finding a way to delete more than 200 at a time. Is there a way to delete all of the deleted files?
I have just moved my data hard drive to a new computer. The synced files should be exactly the same as in the cloud. How can I set this back up so that I don't have to upload my files again?
Edit: the system drive was moved over as well, so same computer name, sugarsync install, ......
Thanks in advance.
I closed my paid Sugarsync account when V2 was released and was careful to opt out of receiving any further communications. I'm happy with my new provider and never thought I'd be opening/re-opening my Sugarsync account ever again. That was before I received an email from them last night about the "Shared Folder Plan Transition".
So I took the time to write to SS at firstname.lastname@example.org but received a reply "We no longer process Customer Support requests sent to this address. If you need technical support, you MUST visit http://support.sugarsync.com and provide us specific details about your issue".
Easier said than done. Any attempts to find a means of contacting them at this address (using Safari on an iPhone) simply opens up their mobile self-help pages aka the "Customer Support Portal". No way here of actually logging a ticket, it's only possible to view umpteen FAQ type entries.
This made me wonder if my old account wasn't deleted after all so I requested a password change to be sent to my email address. Sure enough, I was able to log into my old, supposedly closed, account. At least I should be able to contact them from here, or so I thought, but no - I'm simply referred back to the same "Customer Support Portal" which contains no means whatsoever of raising a ticket or contacting support. The only way I therefore seem to be able to stand any chance at all of a Sugarsync staffer actually hearing about my issue is to moan about it publicly on the forums.
Fair enough Sugarsync, so in that case:
Why was my account not properly closed as I'd requested and my details not fully deleted?
Why did you email me against my wishes and
Why have you made it so excruciatingly painful to contact you or raise a support ticket?
Has there been any comments here about the SSL issue/bug?
If a user wants to temporarily stop SugarSync (and there can be good reasons), the app interface is not clear. Simply closing the app interface (clicking X upper right) does not stop SugarSync. Clicking the "SugarSync" top menu item and then selecting dropdown item "Exit" stops SugarSync, but it is unclearly labeled as "Exit". That item should read "Stop SugarSync" to be perfectly clear.
So Box, Dropbox and Google Drive are on IFTTT.com now. PLEASE don't make me regret paying for Sugarsync and keep me on as a paying customer by adding IFTTT integration a.s.a.p! Thank you!
(found a thread on this in the Sugarsync old feature request but thought I would add it in 2.0 forums too)