Posts
Topic last edited October 21, 2012 by Dave SupanTitle:Web Archive is missingSummary:web archive does not appear in the "other places" listContent:I'm just wondering why there is no web archive... could this be a glitch, if not, could this be fixed...?
I already had an account, but I decided to open a new one.
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- Title:How to Exclude files?Summary:Exclude files,not folders,how to do?Content:
I know that folders can be excluded,but how to Exclude files? some file that I had known its name, it is too large,Constantly changing,but useless.
- Title:Sugarsync won't sync selected foldersSummary:Sugarsync won't sync selected foldersContent:
Hello.
I just installed Sugarsync today. After select the folders that I want to sync, Sugarsync won't start to sync at all.
For example:
I choose the folder Documents in my Mac. On site show shows the folder Documents, but completely empty. The file transfer status shows absolutely nothing.
I tried to reinstall but without sucess.
Please someone help me!!!!
- Title:sugarsynctemp folderSummary:Can I delete the sugarsynctemp folder?Content:
I had set a folder (not the magic briefcase) to sync across my computers. I was surprised to find a folder named sugarsynctemp folder (which I had not created). Can I delete this folder? Will that cause any instability of sugarsync?
- Topic posted February 8, 2013 by Brett HenrichsenTitle:What is TEMPMAPPEDFOLDERS now being created and FULL of JUNK in my APPDATA?Summary:SugarSync has created a TEMPMAPPEDFOLDERS in my APPDATA and is downloading old files there.Content:
Suddenly I see SugarSync today has got a ton of pending downloads, and when I go to File Transfer Status, I see it is downloading a TON of OLD and deleted files from old synced folders and placing them in some new "tempmappedfolders" directory hidden in my c:\users\appdata folder on my PC.
This is not cool. SugarSync, I DID NOT ASK YOU to just start downloading old deleted or temporary files and placing them without my permission on my computer. I've never seen this in the past several months of happily using SugarSync, but with latest builds (and the horrible beta) SugarSync is getting worse and not better.
SugarSync is for people who want to keep things in the CLOUD and synced across computers. Now, somehow without my permission and absolutely no setting that I can see anywhere, the program has taken it upon itself to create a huge temp folder on my C drive and start downloading misc old temp files here from various synced folders.
THE ONLY folders SugarSync should be creating and copying/moving/uploading/downloading to are the specific sync folders I create.
What is causing this behavior and how do i stop it, as the program is now eating up all the free space on my c: drive SSD with old files I do not want there!Image:
File:Capture.PNG (113KB) - Topic posted February 13, 2013 by Ron BourqueTitle:Excel files are corruptedSummary:When I try to open excel files a message comes up saying it is in a different format than the extensionContent:
Is there a way to recover these files. I have tried using the repair feature from microsoft but does not work.
- Title:Files disappearing from Mac, ending up in SugarSync "Deleted Files" folder...Summary:Is anyone else having this trouble?Content:
Hello,
I'm not sure if this is a problem with SugarSync or with my Mac. For the last few weeks, folders have been (seemingly) deleted at random, ending up in my SugarSync deleted files folder. Some of the folders I've used recently, some not for months or years.
Is anyone else having this issue? I've had SygarSync for a while and have never had this issue.
JGM
- Topic posted April 29, 2013 by Victoria SquirrelTitle:Help! Help! Sugar Sync is out of control...Summary:It is using all my internet units - I cannot stop it and it is becoming expensive.Content:
My fault I know. I am new to this and do not fully understand what is entailed, and I certainly did not when I set it up. Stuff is being synced that I do not want, and also files are downloaded that I did not ask for nor need. I do not know how! . I do not know why or where it has got them all from. I moved files from the documents to desktop, but it has found them - even an audio book I "hid". My trying to sort it has made it worse. I end up in a panic and pull out the internet key, before it goes over my daily limit.
How do I go back to the beginning and set this up correctly? I thought that only stuff in the Magic Briefcase would be synced. Can I sort it out offline?
I want to use it as a back up, just for this computer at present as my Mac needs repair. Is there a storage area for documents that have been finished with, but need saving, and not syncing.
It does look a very good programme, and sorry to be such a dummy. Can you put me on the right path please?
Thanks
VS
- Topic last edited May 6, 2012 by Cristos Lianides-ChinTitle:Trying to clear ALL data in cloud storage, but 4.5 GB left overSummary:I'm trying to start over from scratch, but even after clearing everything, SS reports 4.5 GB in use in my accountContent:
I'm trying to wipe out all my cloud data in order to start over (after doing some cleaning on my local drives) but SugarSync still reports that 4.5 GB are in use.
I have used the "Reclaim Storage" command and cleared out all the orphaned files it reported, as well as deleting everything that appeared in the "Disconnected Folders" list. The only thing still around is my Magic Briefcase, which contains about 20 Megabytes of material.
I submitted a report ticket, but have yet to hear back (although it's only been 24 hours, on a weekend to boot).
It would be nice if SugarSync had a "delete everything & start over" option somewhere under the Account page, for use in situations like this.
Related posts:
- "Sugarsync thinks I'm using 4.9GB, I think it's empty" (http://sugarsync.hivelive.com/posts/01a98d7862)
- "I have files for 1 GB, but the storage has been filled for 2" (http://sugarsync.hivelive.com/posts/0f48268e29)
UPDATE: Learned from post "Uhh... How in the world do you DELETE albums or photos????" (http://sugarsync.hivelive.com/posts/e6de3f083a) that files still present in Photo Album may independently take up space (even though their original source folder has been permanently deleted). Why in the world can't we just delete albums independently?
Environment:
I have 2 laptops and a desktop; call them Laptop-W7 [Win7 Ultimate x64], Laptop-SL [OSX 10.6.8], and Desktop-W7 [Win7 Ultimate x64].
All computers are fully-patched from Microsoft/Apple and are running SugarSync 1.9.47.85531.20120203.
Procedure:
- On all three computers, using File Manager, unsync everything.
- On all three computers, use "Reclaim Storage" to delete files.
- On each computer, use Ctrl-Shift-R (Cmd-Shift-R on Laptop-SL) to reset SugarSync client.
- In setup wizard, uncheck all folders. Each machine now shows up in "Manage Sync Folders" with only the Magic Briefcase listed.
- In SugarSync webpage, remove the previous version of all three computers from my account.
- On Desktop-W7, use "Reclaim Storage" to erase any orphaned files.
- On Desktop-W7, delete all "Disconnected Folders" listed.
- Repeat steps 6 & 7 on Laptop-W7 and Laptop-SL.
- On SugarSync webpage, emptied Deleted Items folder.
- On SugarSync webpage, removed all folders listed under Shared Folders\Owned by Me
At this point, I expected my account to be using 0 GB (well, with Magic Briefcase, about 0.02 GB). Instead, usage is around 4.5 GB.
Other unexpected outcome: there are still photos present in my Photo Album. However, their original source folders have been deleted, and I do not see an option to delete the photos from the Photos page on the SugarSync website.
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- Topic posted April 27, 2013 by sugar syncTitle:does sugar sync take up extra space on hdd?Summary:an extra disk containing all synced folders - does it take physical space on hdd?Content:
first, congratulations on a great, flawlessly working service! you're the best.
There's original folder that i chose to be backed up, this folder's mirror online on sugarsync server and still another disk mounted on xp on my computer it is with the letter S and this disk.
do the files files visible on this disk physically exist somewhere on the hard disk as copies of the original files - or are they only 'icons' reflecting what is copied online?
it seems that they really exist as another copy being kept somewhere on the disk drive, but i could be wrong.
Is this solution newly introduced with v2?